What if I need to cancel an appointment?
We try hard to offer timely appointments for all our patients. We request that patients give us at least 48 hours notice to cancel an appointment so that the time can be offered to somebody else. This can be done by telephoning or e-mailing the practice. We have a missed appointment and cancellation policy in place which can be found here: Cancellation and missed appointment policy
We do charge a rebooking fee when appointments are missed or cancelled within 48 hours for a second time within a period. All charges are at the discretion of the dentist.